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Privacy Policy
Privacy Policy
Effective Date: 25th November 2024
UserAndI Limited ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services, website, or interact with us. It also outlines your rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following types of personal data:
a) Information You Provide:
Name, email address and receipts.
Payment details for transactions.
Any information you provide when filling in forms, creating accounts, or contacting us.
b) Automatically Collected Information:
IP address, browser type, and operating system.
Usage data, including pages viewed, time spent on our website, and navigation patterns.
c) Third-Party Sources:
We may receive information about you from third-party services, such as social media platforms or analytics providers, as per their privacy policies.
2. How We Use Your Information
We process your personal data for the following purposes:
To provide, operate, and improve our services.
To respond to your inquiries and support requests.
To process transactions and deliver products or services.
To send marketing communications (if you have opted in).
To comply with legal obligations or protect our legal interests.
3. Legal Bases for Processing
Under the UK GDPR, we rely on the following legal bases for processing your data:
Consent: Where you have given clear consent for us to process your personal data.
Contract: When processing is necessary to fulfill a contract with you.
Legal Obligation: To comply with legal or regulatory requirements.
Legitimate Interests: When processing is necessary for our legitimate business interests, provided they do not override your rights.
4. Sharing Your Information
We may share your data with:
Service providers who assist in delivering our services (e.g., payment processors, hosting providers).
Regulatory authorities or law enforcement, if required by law.
Third parties in connection with a business transfer, such as a merger or sale.
We ensure that any third parties we share your data with are contractually obligated to protect it in compliance with data protection laws.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
Right to Access: Request access to the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data under certain conditions.
Right to Restrict Processing: Request restriction of processing under certain conditions.
Right to Data Portability: Receive your data in a structured, commonly used format.
Right to Object: Object to the processing of your data for certain purposes, such as marketing.
Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.
Right to Complain: Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe we have violated your rights.
7. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorised access, loss, or misuse. However, no system can guarantee absolute security.
8. International Data Transfers
If we transfer your data outside the UK, we will ensure it is protected using appropriate safeguards, such as adequacy decisions or standard contractual clauses.
9. Cookies and Tracking Technologies
We use cookies to improve your experience on our website. For more details, please refer to our [Cookie Policy].
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated to you.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
UserAndI Limited
86-90 Paul Street, London, England, EC2A 4NE
chima@userandi.com
Effective Date: 25th November 2024
UserAndI ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services, website, or interact with us. It also outlines your rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following types of personal data:
a) Information You Provide:
Name, email address and receipts.
Payment details for transactions.
Any information you provide when filling in forms, creating accounts, or contacting us.
b) Automatically Collected Information:
IP address, browser type, and operating system.
Usage data, including pages viewed, time spent on our website, and navigation patterns.
Cookies or similar tracking technologies (see our [Cookie Policy] for details).
c) Third-Party Sources:
We may receive information about you from third-party services, such as social media platforms or analytics providers, as per their privacy policies.
2. How We Use Your Information
We process your personal data for the following purposes:
To provide, operate, and improve our services.
To respond to your inquiries and support requests.
To process transactions and deliver products or services.
To send marketing communications (if you have opted in).
To comply with legal obligations or protect our legal interests.
3. Legal Bases for Processing
Under the UK GDPR, we rely on the following legal bases for processing your data:
Consent: Where you have given clear consent for us to process your personal data.
Contract: When processing is necessary to fulfill a contract with you.
Legal Obligation: To comply with legal or regulatory requirements.
Legitimate Interests: When processing is necessary for our legitimate business interests, provided they do not override your rights.
4. Sharing Your Information
We may share your data with:
Service providers who assist in delivering our services (e.g., payment processors, hosting providers).
Regulatory authorities or law enforcement, if required by law.
Third parties in connection with a business transfer, such as a merger or sale.
We ensure that any third parties we share your data with are contractually obligated to protect it in compliance with data protection laws.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
Right to Access: Request access to the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data under certain conditions.
Right to Restrict Processing: Request restriction of processing under certain conditions.
Right to Data Portability: Receive your data in a structured, commonly used format.
Right to Object: Object to the processing of your data for certain purposes, such as marketing.
Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.
Right to Complain: Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe we have violated your rights.
7. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system can guarantee absolute security.
8. International Data Transfers
If we transfer your data outside the UK, we will ensure it is protected using appropriate safeguards, such as adequacy decisions or standard contractual clauses.
9. Cookies and Tracking Technologies
We use cookies to improve your experience on our website. For more details, please refer to our [Cookie Policy].
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated to you.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
UserAndI Limited
86-90 Paul Street, London, England, EC2A 4NE
chima@userandi.com